First time importing? Start Here


Fill out our simple form for a no fuss customs clearance quote

We Save you $$$

We Save you $$$

13 plus years experience means we are able to find savings that many other brokers miss.
We customs clear Australia Wide

We customs clear Australia Wide

We are a national company and although we are based in Sydney our clients come from all over Australia and around the world.
We are open 7 Days

We are open 7 Days

Each and every day we are on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.
We look out for your best interests

We look out for your best interests

The success of our business ultimately depends on the success of yours. It is our best interests to look out for yours so we treat your cargo as if it was our own. Read more.

Platinum Freight – When You Need the Very Best Australian Customs Broker

Platinum Freight® Management Pty Ltd is a customs clearance broker and freight forwarding service. We clear cargo through the Australian Customs and Border Protection Service (ACBPS) and the Australian Quarantine and Inspection Service (AQIS). Our business is your business and we treat all cargo with due care and diligence, making sure it arrives at its location as intended.

We are highly experienced and affordable customs clearance agents servicing both individuals and business in Melbourne, Sydney, Brisbane, Adelaide, Perth, Hobart, and all over Australia. We take the time to investigate all possible savings on freight forwarding and taxes, giving each client the best possible experience every time. As a responsible customs broker, we ensure the highest level of compliance with regulations, assuring our customers of efficient service with minimal delays, with all paperwork and documentation completed correctly and the right permits obtained.

We clear all parcels, cargo, and personal effects that enter and exit Australia. This may include air freight, sea freight, parcel post shipments, passengers who are carrying stock on their possession when they travel, and temporary imports including carnets. As customs agents, we endeavour to forge enduring relationships with our clients, learning the intricacies of each individual business, enabling our standards of service to far exceed other clearance agents. Our approach gives us unique insights into each client’s requirements, helping us to anticipate any potential issues before they affect their business.

Platinum Freight is dedicated to the best quality of service and standards of customer care. Our unparalleled attention to detail makes us the ideal clearance agents for all requirements, regardless of size.

Ensure you deal with superior customs agents in Australia by contacting our expert team. Call us on 1300 882 877 today for an obligation-free quote. We will discuss your requirements and find out how Platinum Freight® can help you.

Call 1300 882 877 Email Us Get a quote

Was fuss free for my first import of an item and explained to me the process very well and very fast time frame.
Rosemary B  
Thank you so much. Such a fantastic service. Your customer service reps also deserve a mention. Ramona was very polite and helpful. I will be recommending you guys to everyone :)
Quick and easy. Highly recommended. Great quality service.  
Excellent service. Efficient and rapid. Even did it after hours for me.
Luminate Pearls  
Just wanted to thank you for outstanding customer service. I managed to put my hands on my equipment today so all went fine. And I really do appreciate quick responses and helpful advices, thnx a lot. Greets and thank you once more.
Jiri, Mebourne, Air Freight Clearance  

Exceptional efficiency

I would recommend your firm to anyone wanting a good Customs Agent and will use your services in the future if needs arise. I could not improve on any of the service and advice I received.
As a first time importer, I relied solely on Platinum Freight to assist me in understanding the process, and clearing both of my deliveries - they were very quick to respond to all of my queries, and nothing was too much trouble when circumstances required me to ask them to organise delivery of my goods - allowing me more time to get on with running my business. I would absolutely recommend them.
Excellent customer service all round  Acespace P/L  
I am very happy to recommend you and utilise your services in the future - the entire process went very well.
Hand carry shipment Singapore to Perth  
The cargo arrived safely today, thanks so much. Awesome service from you, I will be recommending you for sure.
NSW Personal effects Import, Renee  
Haider, was professional and responsive. It was a pleasure to deal with someone that knew their job and was able to handle the transaction easily. Will be using Platinum again and making the most of all your services.
A Hassle Free, Stress Free experience  DH&S PTY LTD  
I would like to thank you guys on making this process for me easy, as I thought it would be a pain. I would like to thank Ramona for being so helpful and always staying in contact with me I really appreciate it. I would use you guys again and I will also be promoting your company on how great you are.
Sam  Infinity Fitness for Life  
Very professional. Great support for a new importer on the website. Friendly people on the other end. I found the service provided invaluable to someone who has never been through this process before. I feel lucky I stumbled across your very informative website.
S. Parker  Freight Forwarding  
Really happy with the fast and professional service!
GilCards  Gilcards