First time importing? Start Here


Fill out our simple form for a no fuss customs clearance quote

We Save you $$$

We Save you $$$

Savings on customs clearance fees DO NOT equal savings on duty and or GST. We provide savings on both. PLUS 0% credit card commission for business (Visa + Mastercard).


Plus 75 locations worldwide. We are a global company but offer one on one service.
We are open 7 Days with extended hours

We are open 7 Days with extended hours

Each and every day we are on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.
We look out for your best interests

We look out for your best interests

The success of our business ultimately depends on the success of yours. It is our best interests to look out for yours so we treat your cargo as if it was our own. Read more.

Platinum Freight – When You Need the Very Best Australian Customs Broker

Platinum Freight® Management Pty Ltd is a customs clearance broker and freight forwarding service. We clear cargo through the Australian Customs and Border Protection Service (ACBPS) and the Australian Quarantine and Inspection Service (AQIS). Our business is your business and we treat all cargo with due care and diligence, making sure it arrives at its location as intended.

We are highly experienced and affordable customs clearance agents servicing both individuals and business in Melbourne, Sydney, Brisbane, Adelaide, Perth, Hobart, and all over Australia. We take the time to investigate all possible savings on freight forwarding and taxes, giving each client the best possible experience every time. As a responsible customs broker, we ensure the highest level of compliance with regulations, assuring our customers of efficient service with minimal delays, with all paperwork and documentation completed correctly and the right permits obtained.

We clear all parcels, cargo, and personal effects that enter and exit Australia. This may include air freight, sea freight, parcel post shipments, passengers who are carrying stock on their possession when they travel, and temporary imports including carnets. As customs agents, we endeavour to forge enduring relationships with our clients, learning the intricacies of each individual business, enabling our standards of service to far exceed other clearance agents. Our approach gives us unique insights into each client’s requirements, helping us to anticipate any potential issues before they affect their business.

Platinum Freight is dedicated to the best quality of service and standards of customer care. Our unparalleled attention to detail makes us the ideal clearance agents for all requirements, regardless of size.

Ensure you deal with superior customs agents in Australia by contacting our expert team. Call us on 1300 882 877 today for an obligation-free quote. We will discuss your requirements and find out how Platinum Freight® can help you.

Call 1300 882 877 Email Us Get a quote

You way exceeded my expectations. It was as good a customer service as I have ever received from anyone.
Mark  Sea freight LCL, NSW, Sunbeds  
Platinum has made this first time experience very easy.
Darren  FCL Import, Dubbo, NSW  
Thank you for your excellent service and helpful advice regarding the recent shipments from Thailand. As always your service is prompt, reliable and it is pleasure dealing with you. I would certainly highly recommend your business to anyone seeking the services you offer.
C. Soutter  
Brilliant, fast helpful service! Will definitely be using them again!!
Belinda  Alan White Anthology, ACT  
I appreciate your service and all of your help you have given. I will use again and recommend Platinum Freight.
Dave  Sea freight LCL, Melbourne, Auto Parts Import  
Very satisfied. Peter was extremely helpful, kept me up to date with transaction.
Jenny  Sea Freight FCL Import, Victoria  
Absolutely wonderful to deal with exceptional customer service and knowledge, I can't speak highly enough as they achieved what was nearly impossible, so I would highly recommend them to any perspective customer. Super Efficient, went above and beyond to achieve results for us.
A Hankin & Co  FCL, Newcastle, Imported bathroom fittings and accessories  
Thanks for your fast help and service. (We cleared this in under an hour)
Brian  Brisbane, Air freight Import, Sports equipment  
Very fast and efficient service by good people.
Bill, Summer Holiday  Airfreight Importer, WA, Clothing  
We could not have done it with out you, and can't thank you enough. And even though it was quite a cursed cargo..we will probably do it again, this time with you assisting from the get go!
Thanks for all your help and for resolving our import problems. Next time I decide to make a purchase of this nature while abroad I will contact you prior to shipping from the point of origin.
Alexander  Statue imported via Seafreight LCL, NSW  
You were a massive help thank you very much, the turnaround was super-fast and you got it done no problems at all. To top it all of you send me a drink voucher?!? WOW…U da man!
Peter  QLD, LCL Importer, Video Games